Woodbridge, Virginia
100% full Not resolved

I wear size 8 US; I ordered swimwear XL does not fit. I'm a DDD cup the XL swimwear cup only covers 1/4 of my DDD cup bra. I took pictures comparing the swimwear to my bra size to show the difference and the clothes I ordered in March was shipped in April now June I still did not received shipment. I requested a refund. this is the reply "You can return items within 30 days of delivery, we will provide a partial refund or exchange. Please note that items which are exempt from refunds, exchanges or replacements include all apparel listed under the underwear (women's intimates) and swimwear categories.

For more details about our warranty and return policy please click here: http://www.rosegal.com/warranty-return/


Review about: Swimsuit.

I didn't like: Sizing was way off, Sizing, Missing items.

Review #647927 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
Reason of Review / Monetary Loss PRODUCT DOES NOT FIT & IS NON REFUNDABLE / $70
Preferred solution Full refund

Had an Experience with Rosegal?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Linwood, Kansas, United States #1248375

U need to show a pic in the small bra so we can see if it's to small

Shenzhen, Guangdong, China #1146642

Dear customer,

Thank you for recent comments.

We offer the detailed measurement chart for each item,maybe you chose your regular size and the size you chose was not fit.

I have followed up your case and our team will solve it for you. Please kindly provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket named "Reply from pissedconsumer" here:http://support.rosegal.com/.

Yours sincerely, Rosegal.com Customer Service

You May Also Like

NO Issues with Rosegal - Exceptional Customer Service/Product(s) Rosegal "I am writing because I want to share that I had no issues at all with this company. I highly recommend doing business with them. Their expeditious handling of my..." Read more Rosegal - Review about Dress Rosegal "Just reviewing my Visa statement before phoning to dispute the charge. I see a charge from PayPal Davis Micro on the date I bought 4 dresses from Rosegal.com (via..." Read more Rosegal - Excellent Rosegal "I recently purchased a dress. The package arrived EARLIER than promised and dress was beautiful. I had a beyond expectations experience with this company. It was perfect. Good quality items,..." Read more Rosegal - Bathing suit with inhuman proportions? Rosegal "Last summer I ordered a cute one piece bathing suit from Rosegal. I have used this company before but I only bought small things like necklaces and bracelets. My experience..." Read more OfferUp protects scammers Offerup "Got scammed out of $200 by fellow OFFER UP user in downtown Indy for what was supposed to be a new Haier Portable AC (never used/new and working - see..." Read more Winnebago Industries - Rear hitch broke loose Winnebago Industries "I had the same thing with mine. I was in Nashville and had to go to home depot and buy a drill, bolts and washers to get back to FL...." Read more El Dorado Furniture - El Dorado sells defective furniture. El Dorado Furniture "I furnished my entire home with furniture from El Dorado. Shortly after a year a sectional and a couch started cracking, I called El Dorado, and since a year had..." Read more Dresslily - Clothes are not as described and very poor quality Dresslily "I ordered a few clothing items intended as a gift from dresslily in March, 2017. The clothes marked as Mens' 2XL appears to be Small or Medium Mens' sizes. I..." Read more