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Great Customer Service. | Rosegal

5.0
Details
Rosegal has fast and Great Customer, They offer a number of different option to resolve any Issues. Thanks Rosegal
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Review
#1660955 Review #1660955 is a subjective opinion of poster.
Product
Rosegal Shirt
Pros
  • Great options for issues
Cons
  • Shipping time is too long
Reason of review
Good customer service
Tags
  • Good Quaility
Bad quality in both shirts I ordered and they are don't hand right on my bOdy
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2 comments
Anonymous
#1739125

Why can't they just be honest and gve us there mailing address..SO we can return are packages..WIll never order from them again.

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Review
#1509334 Review #1509334 is a subjective opinion of poster.
Product
Rosegal Shirt
Reason of review
Not as described/ advertised
Shirt was too small, i ordered a bigger size. But would like to return the smaller shirt.
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1 comment
Sutton
#1652593

Dear Customer, We are so sorry to hear that you have been experiencing sizing issues. Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.

Please tell us your order number so that we can offer the proper solution.

We are awaiting your reply. Rosegal Customer Service

Review
#1448116 Review #1448116 is a subjective opinion of poster.
Product
Rosegal Shirt
Reason of review
Return, Exchange or Cancellation Policy

Very poor company | Rosegal in Detroit, Michigan

1.2
Details
I ordered a Christmas shirt December 10 and paid extra for 2-5 days shipping it finally can December 22. Not only this but I ordered a 2X I normally take a large but I thought maybe they ran smaller, will I was right...it will not even fit my wife,she wears a medium. I would not recommend this company to any one. I can not believe that they can stay in business.
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Review
#1430172 Review #1430172 is a subjective opinion of poster.
Product
Rosegal Shirt
Cons
  • Shipping
Reason of review
Bad quality
Loss
$33
Preferred solution
Let the company propose a solution
3.3
Details
I have submitted a ticket and a photo of the shirts that I need to return (wrong size).They told me it would be about 1 or 2 days before I get the address. It has been about a week since I submitted that.l still have not yet got it !!!!! I am getting very frustrated...
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1 comment
Sutton
#1530161

Dear Customer, Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size. We are so sorry to hear that you have been experiencing sizing issues.

Please tell us your order number so that we can offer the proper solution. Our order numbers start with a capital Z followed by 16 numbers.

We are awaiting your reply. Rosegal Customer Service

Review
#1308884 Review #1308884 is a subjective opinion of poster.
Product
Rosegal Shirt
Reason of review
Return, Exchange or Cancellation Policy
5.0
Details
Nice Prize for Big Size - Rosegal
The shirts I bought are very nice, good price and free shipping to Germany. Very good service. I like the colour, very nice purple. The shirt is big enough. The material is polyester. I also bought this shirt in green und wear it often. The shipping time was 2 week. It...
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Review
#1300153 Review #1300153 is a subjective opinion of poster.
Product
Rosegal Shirt
Pros
  • Free shipping worldwide
  • Purple shirts
Reason of review
Fair pricing

Not good | Rosegal

Tried to contact them?..oh yes, and then they send you what they call a ticket and if you try to respond to that it magically disappears.Shirt i ordered wasnt the best quality but not the worst either.Its impossible to make a return so i think i will chalk up my 18 dollars to a bad experience.
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1 comment
Sutton
#1515192

Dear Customer,Thank you for your inquiry.We apologize for any inconvenience.Please kindly note that we will try our best to resolve the issue for each customer.Please send us more details and your order number to support@rosegal.com or submit a ticket here:https://support.rosegal.com/ticket/ticket/index.Rosegal Customer Service

Review
#1281666 Review #1281666 is a subjective opinion of poster.
Product
Rosegal Shirt
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
The clothes finally did come after 4 months.OR SOME did. paper thin, see thu. Smelled like Pepper or something awful. Would not give my money back for things they did not send. I needed a Police Report?? what the heck. The things i did receive i needed to spend more to...
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1 comment
Sutton
#1453708

Dear Customer,Thank you for your review.All of our Rosegal clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.We will send you a ticket regarding your issue. Please kindly reply to us so that we can give you a suitable solution.Best regards,Rosegal Customer Service Team

Review
#1185521 Review #1185521 is a subjective opinion of poster.
Product
Rosegal Shirt
Reason of review
Bad quality
Loss
$140
1.6
Details
This site is fine if you don't care - Rosegal
Super cheap prices, you get what you pay for.Only took 6 weeks to receive my order and the two items I bought simultaneously showed up 4 days apart. Both items were ordered as an XL and fit me nice and snug like a small. There's no size marking on the tag, so one can...
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1 comment
Sutton
#1453725

Dear Customer,Thank you for your review.All of our Rosegal clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.We will send you a ticket regarding your issue. Please kindly reply to us so that we can give you a suitable solution.Best regards,Rosegal Customer Service Team

Review
#1168482 Review #1168482 is a subjective opinion of poster.
Product
Rosegal Shirt
Reason of review
Bad quality

Contact Rosegal Customer Service

Website:
www.rosegal.com
Mailing Address:
Staten Island, New York 10303
United States
Phone:
(202) 318-2470
All Rosegal Contacts

Rosegal Reviews

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  5. 169 reviews
Rosegal reviews
1.3
Details
Want refund - Rosegal
Received the item and im not happy with it. Shirt has thread coming off it at the seams.
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1 comment
Sutton
#1453733

Dear Customer,Thank you for your review.All of our Rosegal clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.We will send you a ticket regarding your issue. Please kindly reply to us so that we can give you a suitable solution.Best regards,Rosegal Customer Service Team

Review
#1162337 Review #1162337 is a subjective opinion of poster.
Product
Rosegal Shirt
Reason of review
Bad quality