Rosegal sends unwearable garbage

I ordered a jacket from Rosegal.I received it with one arm shorter than the other.

I sent pictures 3 times and requested a credit. They kept responding they did not receive the pictures.

there resolution to the situation is a 20% credit for a garment that is unwearable or I could get a quote from the postal service to sent the garment back to China and they would credit me.The cost to ship it back to china is almost more than the the coat so they reallly have everyone screwed

This review is a subjective opinion of a user.
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More Review Details

Value for money
Advertised vs Delivered
Delivery Service
Diversity of Products or Services
Price Affordability
Discounts and Special Offers
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
    • Deceptive
  • What I disliked
    • Took a long time to come and was wrong sizes

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Footwear and Clothing
review #763991

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Aug 01 #1193048 Santa Cruz, California

This is typical Chinese BS. I never do business with them aND refrain from buying products made in China. They are *** of the earth

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