I ordered a jacket from Rosegal.I received it with one arm shorter than the other.
I sent pictures 3 times and requested a credit. They kept responding they did not receive the pictures.
there resolution to the situation is a 20% credit for a garment that is unwearable or I could get a quote from the postal service to sent the garment back to China and they would credit me.The cost to ship it back to china is almost more than the the coat so they reallly have everyone screwed
More Review Details
|Value for money|
|Advertised vs Delivered|
|Diversity of Products or Services|
|Discounts and Special Offers|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Took a long time to come and was wrong sizes
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Footwear and Clothing
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