Half Moon Bay, California
1 comment
Not resolved

I ordered a jacket from Rosegal.I received it with one arm shorter than the other.

I sent pictures 3 times and requested a credit. They kept responding they did not receive the pictures.

there resolution to the situation is a 20% credit for a garment that is unwearable or I could get a quote from the postal service to sent the garment back to China and they would credit me.The cost to ship it back to china is almost more than the the coat so they reallly have everyone screwed

Review about: Coat.

I didn't like: Took a long time to come and was wrong sizes.

Review #763991 is a subjective opinion of a user.

2.5
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered
Warranty
Diversity of Products or Services
Website
Value for money
Price Affordability
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / $28
Preferred solution Full refund

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Anonymous
Santa Cruz, California, United States #1193048

This is typical Chinese BS. I never do business with them aND refrain from buying products made in China. They are *** of the earth

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