Rosegal - Clothing Review from Glenroy, Victoria County
Not one item l ordered is as description & photo. Warning re sizes - XL is really a size 10 in Australian size.
Wigs - cheap and poor quality. Stickers look large compared to background in Rosegal photos but small. Customer service is robotic. ' Sorry' 'Please be patient '.
Definitely not 3-5 day shipping. I waited for weeks. Up to two mths. Still have not received the promised refund.
Apparently they can receive payment instantly but to put money back in your account? 3 weeks and waiting.
Very disappointing as the prices and products look great. I can not use not one item l bought.
$180+ waste of money.
I will never order from Rosegal.com again.
Reason of review: Not as described/ advertised.
Location: Glenroy, Victoria County
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Dear customer,
I want to extend my sincere apologies for the problems you have experienced.
Please review our warranty and return policy on our website: http://www.rosegal.com/warranty-return/ Can you check this and tell us your decision?
Thank you very much for your understanding.
Yours sincerely,
Rosegal Customer Service