Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Staff
1 comment

DO NOT ORDER FROM ROSEGAL.. THEY ARE AS CROOKED AS YOU CAN GET.

I spent my own shipping money to return their crap, and they promised me a refund as soon as they received the items which they have but now they are telling me that they did not receive my return, which is a lie! Unfortunately, they waited long enough for paypal to expire with the dispute.(limited time) They knew what they were doing.

Now, I cannot dispute it because Paypal closed my ticket....Pretty bad that paypal does not help after a limited time.....makes me not want to use paypal for online shopping after this incident either.....and I am sure that this is not the first time Paypal has heard of ROSEGAL..

Rosegal are criminals! DON NOT SHOP THERE!

Product or Service Mentioned: Rosegal Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $44.

I didn't like: Customer lack of service and lies.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Rada
#1548235

Dear Customer, Thank you for your feedback. We apologize for your case.

Please kindly note that we will try our best to resolve the issue for each customer.

Could you please tell us your order number? Looking forward to hearing from you. Rosegal Customer Service

You May Also Like