Product: Rosegal Customer Care Clear all filters (48 of 48 reviews match)
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I've had a great experience with Rose Gal and have made several purchases with them.My first order I ever placed with them actually never arrived. It was shipped out but tracking got stuck with no new updates and I unfortunately never received my item. I wrote customer...
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4.8
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Rosegal Customer Care
I liked
  • Great customer service
  • Customer service
  • Support response
#1231209
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Money charged but order cancelled by rosegal.

You charged my credit card on Feb. 12 2018 then cancelled my order. No refund. I talked to someone on line. They said I would get a refund on my card. That was 3 weeks ago. I will proceed with this as fraud and take this as far as criminal intent. I expect to hear from you 9516780815 or via email to rongrum@aol.com. as soon as possibe. The amount you charged to my card was $71.57.
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Rosegal Customer Care
#1208677
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I am trying to track my items that I paid 1.99 for the privalege of and it is impossible to do.I tried live chatting them and there was no where to type in my question. Then they said they were going to hang up because they never got a response. Uuughghh!!!!! I have no...
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Rosegal Customer Care
#1176018
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Rosegal - No answer!!

I wabt a refubd none if there ohones gwt answered.
4.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
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Rosegal Customer Care
#1173322
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i TRIED TO MAKE AN ORDER BUT IT WOULDN'T ALLOW ME TO COMPLETE THE ORDER.SO, I THOUGHT IT WAS BEST TO TRY TO CONTACT CUSTOMER SERVICE TO FIND OUT WHAT WAS WRONG WITH THEIR ORDER PROCESS. THEY GIVE YOU A 1888 NUMBER THAT ISN'T A WORKING NUMBER. THEN THEY HAVE A...
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Anonymous
Anonymous

This site is a JOKEDon't buy anything from here.Phone contact doesn't even ring and the emails never get thru.Im pissed.

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Rosegal Customer Care
#1173010
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3calls one disconnected 1on hold 20 min I hung up last one 5 min on hold . Terrible
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Rada
Rada

Dear Customer,Please note that we at Rosegal can be contacted by our Support Center, Live Chat or phone number, 24 hours a day.https://www.rosegal.com/contact-us/ If you have ...

1.0
Product
Rosegal Customer Care
#1167903
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Called rosegal waiting to get return address from support center so far so good.
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Rada
Rada

ear Customer,Please note that we at Rosegal can be contacted by our Support Center, Live Chat or phone number, 24 hours a day.https://www.rosegal.com/contact-us/ If you have a...

2.3
Product
Rosegal Customer Care
#1165028
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Yet RoseGal has provided me with many things I love. I have yet to be unhappy with them. The customer service is great, they ship everything free and you aren't surprised by customs or duty fees. The sizing on clothes is Asian Sizing, not US, you need to read the...
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5.0
Product
Rosegal Customer Care
I liked
  • Prices
  • Free shipping
  • Customer service
#1156519
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Rosegal - Not got dress can’t contact them

Dress not received support form won’t work can’t contact.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Rosegal Customer Care
#1146555
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About a week ago I wrote a review on Rosegal, since then I have heard from them they did refund my money but I have never received my item I ordered. But they made it right by refunding my money. Rosegal has contacted me several times to let me know they are refunding...
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4.3
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Rosegal Customer Care
#1137298
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