Product: Rosegal Customer Care Clear all filters (0 of 117 reviews match)
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Rosegal - Update

Rosegal still has not sent proper label for return and refund they just keep answering with “ send information “ again and again and we will send “ return label”. They do not give refunds it appears they try to ride out their 30 day refund policy with this *** They have all information they requested from me and pictures of items and sku numbers I will never buy from them again
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Rosegal Customer Care
#1447963
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Unsuccessful in contacting Rosegal

Im now trying to reset password & imgetting a message saying email invalid. Prior to that i got a message saying my email was valid. Which is it!
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Rosegal Customer Care
#1444540
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Rosegal - Poor response from company

Still have not received return ticket to return poor quality merchandise very unhappy with this company even after being told they would resolve the issue in 24 hours it is now 3 days later and no resolve
1.0
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Rosegal Customer Care
#1444492
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Rosegal - You suck

I can’t reach anyone...you make it clear you don’t want to talk with your customers & ive been waiting 2 months for an exchange & a refund & now I just want a total refund & forgetvthe exchange cause this is ridiculous
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Rosegal Customer Care
#1429197
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Rosegal - No service

Total ripoff. I guess they swim it over from china.
1.0
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Rosegal Customer Care
#1428581
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Love rosegal

Great sales and products,nice customer service support,fast shipping(depending on where you need items shipped to)All my orders have been wonderful.Never had to return anything.I recommend the site to all.If I could rate higher than 5 stars I would!
5.0
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Rosegal Customer Care
I liked
  • Support
  • Products
  • Sales
#1427663
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Rosegal - No paper work on how to ship back

I need address to sending items back
1.0
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Customer service
Exchange, Refund and Cancellation Policy
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Rosegal Customer Care
#1422352
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Rosegal - Return address for returns

No one answred the phone when I called.
Product
Rosegal Customer Care
#1420717
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Rosegal - Return policy sucks

I bought a lot of items from Rosegal, same of the items I bought is not useful for me, due to the size. I tried to return for exchange or refund and never get return address from Rosegal. I have been asking return address for weeks and never get any response. Never trust Rosegal. Scam #1
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Rosegal Customer Care
#1411205
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I bought a backpack and never received it. When I communicated it, they first told me to wait until the deadline (40 days). After that, I communicated again with them and they send me a new one with no additional cost (they also gave me the possibility of full refund)....
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4.8
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Rosegal Customer Care
I liked
  • Excellent pricing
  • Products variety
#1408929
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