Product: Rosegal Customer Care Clear all filters (0 of 106 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Very good store. I used to buy a lot at Rosegal and always was satisfied ! The prices over there are just great - especially promotions - and delivery takes very short time (normally it is just several weeks to Russia, which is much faster compared to most of the other...
Read more
5.0
Product
Rosegal Customer Care
I liked
  • Fast delivery
  • Great customer service
  • Fair pricing
#1396787
Reply to reviews
It's a great eshop and a very good customer service. I buy here very often. I received all shipments. In the case of a damaged shipment I received a good deal of customer service in a very short time. I'm happy to continue shopping there. Recommended online shop, they...
Read more
Anonymous
Jeff G

I have never seen a more obvious fake review in my life. Try all you want, but there are hundreds, possibly thousands, of REAL reviews of Rosegal -- And they perfectly illustr...

5.0
Product
Rosegal Customer Care
#1383936
Reply to reviews
My experience in trying to return items to RoseGal has been a nightmare. In order for me to return items I have had to jump through so many hoops it is just not worth it. I tried to get a ticket online which they require you to do and their system would not allow me to...
Read more
Rada
Rada

Dear Customer, Thank you for your inquiry. We apologize for your case. Please kindly note that we will try our best to resolve the issue for each customer. Please send us more...

Product
Rosegal Customer Care
#1376359
Reply to reviews
I ordered a dress for my granddaughters wedding. it came in oct 3 beautiful just what I wanted, It did not fit I called customer service 11 times now said they would email me how to return. I have never been disappointed I buy all my clothes from u because they are...
Read more
Rada
Rada

Dear Customer, We are so sorry to hear that you have been experiencing sizing issues. Please note that Rosegal provides a size chart on all our item pages to help our customer...

Product
Rosegal Customer Care
#1373926
Reply to reviews
I bought a dress from rosegal the dress is too small I want to return it every time I call the 1888 number no one answers I went on the chat line they still did not chat with me I would like to return the dress there is no information who I return the dress to please...
Read more
Rada
Rada

Dear Customer, Thank you for your comment. We apologize for any inconvenience. We regret to hear that you have the difficulty in contacting us. Please send us more details to ...

1.8
Product
Rosegal Customer Care
#1368916
Reply to reviews
Ordered clothes march 11th and returned around april 17th n my money has yet to be refunded on my card
Read more
Rada
Rada

Dear Customer, Thank you for your comment. We apologize for any inconvenience. Could you please tell us your issue clearly? Please send us more details to support@rosegal.com ...

Product
Rosegal Customer Care
#1364280
Reply to reviews
The prices are low and the delivery is fast. Customer service very quickly responds to messages. I have already ordered many items from them and I have never had any negative situations. I will definitely do shopping here. Everything I ordered from them was of high...
Read more
5.0
Product
Rosegal Customer Care
I liked
  • Fast delivery
  • Customer service
  • Quality
#1361654
Reply to reviews
I went to your web site which said that to return an item I needed to submit a ticket but was unable to find the option that would enable me to fill out the form to get the ticket????????? How do you expect a customer to return an item if they cannot get the necessary...
Read more
Rada
Rada

Dear Customer, Thank you for your comment. We apologize for any inconvenience. In order to solve you problem efficiently,there are some steps to return the items. Please send ...

1.0
Product
Rosegal Customer Care
#1355645
Reply to reviews
Ive placed many orders with rosegal. There has been several times the clothing didnt fit. I advised to customer service and they offered several solutions to resolve my issues..
Read more
Nathalie Vezina
Nathalie Vezina

i love this

4.1
Product
Rosegal Customer Care
#1355116
Reply to reviews
Quality poor , customer service poor
Read more
Rada
Rada

Dear Customer, Thank you for your review. We always try our best to help our customer to solve any problem. All of our Rosegal clothing items must meet our quality checks befo...

1.0
Product
Rosegal Customer Care
#1350196
Reply to reviews