Rosegal
Reviews and Complaints
I need access to my account
Preferred solution: I need access to my previous orders
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCorrect order not received & can't contact company
- Cheap clothing
- No customer service and no order shipped that i paid for
Preferred solution: Full refund
User's recommendation: Do not buy from this company. No customer service no accountability
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor information about my order
- I have always got what i order
- This is the first time it has told me that i have unpaid order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder process
- Price quality of clothes
- Cannot contact customer service easily
Preferred solution: Deliver product or service ordered
User's recommendation: Customer service that cares
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wichita, KansasWon't answer phone
User's recommendation: Don't bother asking for a refund from RoseGal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wichita, KansasReturning items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturning items
- Different shirt sizes
- No way to do returns
Preferred solution: Full refund
User's recommendation: Don't bother to buy. No returns
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasReturning items
Need tracking number
I am missing an item
I still haven't heard anything from a representative, or a refund or anything stating why l didn't receive the product l paid for. And still a very hard company to even get ahold of..........
- Clothing
- Never received products i paid for
- Can not seem to reach customer service
User's recommendation: Don't order buy one, get one.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
Preferred solution: No charge
No invoice in clothing.
- Pretty plus size pictures of clothes
- Unable to return
- Clothes are not true to size and no invoice
Preferred solution: Full refund
User's recommendation: bad company
Complaints, my order never arrived and i paid extra for fast deliveries.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
Preferred solution: I would like to change my address so it will go to my correct address
Need to return merchandise
- Love the clothes
- Can not seem to reach customer service
Preferred solution: Full refund
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