Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Cancel order. Processed July 22. Hasn't arrived. Beach season for me is over

Update by user Sep 09, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Aug 10, 2022
Difficult to contact your customer service. Order no longer needed. Please. I contacted my bank. If u were having issues with your delivery you should have called are emailed

User's recommendation: Be more customer oriented No photo to send . Did not receive order. No longer want or need it.

View full review
Resolved
ID
#3840825 Review #3840825 is a subjective opinion of poster.
Pros
  • Styles
  • Delivery wasnt in a timely manner for occassion intended for
Cons
  • Lacks customer service contact
Loss
$67
Preferred solution
Cancel previous order made on July 22

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No answer on phone call

Rosegal - No answer on phone call
Omg No one has even answer this phone I have a question about my order because when I got ready to review my order it did not show the size that I ordered and I want to make sure that my sets are coming in the correct size
View full review
ID
#3936238 Review #3936238 is a subjective opinion of poster.
Location
Bakersfield, California
Preferred solution
An answer to my phone call

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I am going out of town on Wednesday and I need to know if I can get both of my orders by Tuesday

Would like my order sent to me by Tuesday I am going out of town and would like to have my clothes to wear so I can tell everyone where I got them from
View full review
ID
#3873154 Review #3873154 is a subjective opinion of poster.
Location
Rio De Janeiro, Rio De Janeiro
Preferred solution
Deliver product or service ordered

Missing item and ignored communications

I ordered and paid for an outfit. Only the shirt came and even after an email and voice mail, still no response.
View full review
ID
#3849843 Review #3849843 is a subjective opinion of poster.
Location
Marietta, Georgia
New Reviewer

Order not processed - funds taken

I opened a gift card yesterday to make a purchase, but it said the payment wasn't accepted. Then I called the gift card service to see if there was something wrong with it, and there was already a pending charge in another state about 3000 miles from where I am, for...
View full review
View full review
ID
#3846917 Review #3846917 is a subjective opinion of poster.
Cons
  • Are cheats scammers and thieves
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer

Order never processed

I tried to order multiple outfits last week..My order never went through and my order was marked as "Pending"...I have ordered from this company before and never had a issue. This company has no customer service phone, which is extremely inconvenient especially in circumstances such as this!!! I love your clothing, but your customer service is horrible..I am very unhappy with my shopping experience with Rosegal.

User's recommendation: Don't shop here.

View full review
ID
#3840245 Review #3840245 is a subjective opinion of poster.
Location
Providence, Rhode Island
Preferred solution
Deliver product or service ordered
New Reviewer

$49.60 was taken off my card and your saying your still waiting for my payment

I made a order online and it charged me but it says that your still waiting for my payment so I think this is so wrong

User's recommendation: If this doesn't get taken care of I won't recommend any of my friends to rosegal and I have a lot of plus sized friends.

View full review
ID
#3829830 Review #3829830 is a subjective opinion of poster.
Pros
  • Good quality for low prices
Cons
  • Charged my card and still says waiting on my payment
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

My card was charged 49.60 and it's saying I have an order I haven't payed yet

U guys charged me $49.60 and your saying I have an order in my cart and still waiting for my payment
View full review
ID
#3829814 Review #3829814 is a subjective opinion of poster.
Location
Glendale, Arizona
Pros
  • Prices are good and good clothes
Loss
$50
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My refund issue

I used my bank card to purchasing clothes for my mom and myself to wear on Mother's Day. This was on April 26th, 2022. I have waiting but my package still did not come to my new address. The shipping address have my old address but I have changed my old address to my new address. Right now, this is August. My shipment should be here but it is not. Either my shipment come this week or give me my refund.

User's recommendation: Don't buy NOTHING!!! from Rosegal because this company is not real!!!! Thank you very much.

View full review
ID
#3828056 Review #3828056 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I couldn't get a answer fr Rosegal I ended up with clothes that was way to big tried to explain this to them with no help at all found them very rude and upsetting to me I am out a a lot of m

Update by user Jul 24, 2022

No I am out money and no clothes all I whated was a address so I could send it back for smaller sizes never whated a refund

Original review posted by user Jul 24, 2022
And never did get a address to send it back Sarcastic not happy at all I am not sending photos or videos I feel like I was violated and to be made a fool of
View full review
ID
#3790789 Review #3790789 is a subjective opinion of poster.
Pros
  • Love there clothes
Loss
$300
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Money back

Rosegal - Money back
Rosegal - Money back
Nt get itDo not takes forever then doWont give me my money back This place is crap,in something I never got
View full review
ID
#3781649 Review #3781649 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

I can’t process my order

It won't pull up my past orders to give me the order number?? Plus it won't let me submit my tickets?? I need a phone number where I get a live person?? The number I have the voice keeps saying wrong input??? What??? Help?? Thanks Melanie Whitney

User's recommendation: Order number is ZB220********J0239.

View full review
ID
#3776091 Review #3776091 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Loss
$100
Preferred solution
Full refund
New Reviewer

I want to know what day my package arrives

I can't find out wharey package is and it's taking way too long you owe me a explanation of whare clothes are I have not received them yet and I paid for them and I want them the tracking number er is not I repete tracking number is not working ...Mrs Kathleen Thompson 4627blanche rd lot189 sumter sc29154 8** **7 8149
View full review
ID
#3773628 Review #3773628 is a subjective opinion of poster.
Location
Sumter, South Carolina
Loss
$80
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wanting to know where my purchase is

I want a refund I never received my order. Can you please send my package or refund my money. I am not happy with ROSEGAL AT ALL
View full review
ID
#3763912 Review #3763912 is a subjective opinion of poster.
Location
Lafayette, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wanting to know where my purchase is

I ordered a top and pants and I have not received anything it's been a month. I am not happy please send my order or refund my money
View full review
ID
#3763888 Review #3763888 is a subjective opinion of poster.
Location
Lafayette, Indiana
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn't receive my clothes

I ordered clothes and it didn't come I ordered it on June 25th I think and I've been waiting I don't know what to do about it but please contact me thank you

User's recommendation: Shipping sucks.

View full review
ID
#3760846 Review #3760846 is a subjective opinion of poster.
Location
Mansfield, Ohio
Pros
  • Pretty
Cons
  • No refund
  • Never got my merchandise
  • Do not deliver
Preferred solution
Deliver product or service ordered

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article