Rosegal Reviews

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About package

Rosegal - About package
Rosegal - About package
Rosegal - About package
Rosegal - About package
I never recieved my packages. So I contacted you guys and you guys told me to send proof so I am sending proof now.
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ID
#2226995 Review #2226995 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$73
Preferred solution
Full refund

To find out where is my order

I never received my order. I do resive my order seven days later den theysend me a email,they told me it wose deliverd by my door on 4 of oktober,but it was delivered October 11

User's recommendation: Check out with the post office.

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ID
#2973397 Review #2973397 is a subjective opinion of poster.
Location
Bayonne, New Jersey

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Verified Reviewer
New Reviewer

My order has not arrived

Fed x said order was delivered N it wasnt delivered to my address as claimed. I have been waiting for clothes for school now I'm out of clothes n $

User's recommendation: Check daily on orders.

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ID
#2827568 Review #2827568 is a subjective opinion of poster.
Loss
$160
Preferred solution
Full refund
New Reviewer

I Have not recieve my order.

I haven't reviewed my items I haven't received my items and I did it for two weeks I need my items cuz I have to move.

User's recommendation: If I don't receive it I want my money back.

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ID
#2823692 Review #2823692 is a subjective opinion of poster.
Cons
  • Missing items
  • I have been trying to reach someone at rosegal with no luck
Preferred solution
Deliver product or service ordered

Need to return or exchange some itims

I'm still trying to complete a return or exchange . I'm getting no help from your customer service. This is the 10th or 11th time contacting you. Please respond and assist me with the completion of my returns or exchanges.
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ID
#2799929 Review #2799929 is a subjective opinion of poster.
Location
Schaumburg, Illinois

Need to return or exchange some itims

I spoke with someone from customer service about 2 weeks ago. He said he would be sending me a return label, which I still have not received
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ID
#2791012 Review #2791012 is a subjective opinion of poster.
Location
Schaumburg, Illinois
New Reviewer

I don't use pay pal and they took 80.00 out of my account for a dress I ordered from you guy's.

I ordered a beautiful dress from you guys.some how PayPal charged me 80.00 .I stoped and canceled them years ago.PayPal giving me the run around.I just want my 80.00 back I cant wait to get my dress.

User's recommendation: Never ever use PayPal even if you cancel years ago they will charge you.

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ID
#2743648 Review #2743648 is a subjective opinion of poster.
Pros
  • All my products
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

I want my money back

None of these clothes would fit a 3xim nd er doending money here again and this is stupid to have say the same thing over and over for a few hundred words you guys are crazy cat up amazon just sends us a lable and boom were done

User's recommendation: Poorquality and no discrition of msyerial and incorect size.

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ID
#2720371 Review #2720371 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I like the products but difficult to get a purchase

Want to pay my order,but cannot do it! Also forgot my logging email and password can I get a new one please. Want to make a purchase now!
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ID
#2714958 Review #2714958 is a subjective opinion of poster.
Pros
  • Good quality for low prices
Cons
  • Customer service products quality
Preferred solution
My order!

Inferior clothing and 2 tops are still missing

I purchased on line 4 items of clothing and received 2 tops instead of 4. So they charged me $120 for two tops and they are not the ones that I purchased.

User's recommendation: I do not recommend Rosegal at all.

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ID
#2694322 Review #2694322 is a subjective opinion of poster.
Location
Gold Coast, Queensland

Exchange

Even tho my items are beautiful I need to exchange them for a bigger size. The site for returns is very hard to get thru. I have been trying to get this to happen but still nothing was done.
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ID
#2693096 Review #2693096 is a subjective opinion of poster.
Location
Sheboygan, Wisconsin
New Reviewer

3464 Pontiac Ave AqAddress information

I updated my address, then when it came to pay it went back to my old address. My order for Myrna May should be going to 3464 Pontiac Ave, Riverside, CA 92509. Call me back at 951 261-****. I would like a phone call very important for me to continue to order items from you?
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ID
#2673147 Review #2673147 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Refund

not I want to return 2 shirts wrong size. Was suppose to get mailing ship papers to return product. No one answers my questions. Chat calls stop , before they tell me refund etc. No happy with your company. Wanted more clothes, but if this is how you do business. I will go elsewhere.

User's recommendation: Not at all. My daughter recommend you.

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ID
#2667718 Review #2667718 is a subjective opinion of poster.
Location
Olympia, Washington

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New Reviewer

Address information

I changed address last time I ordered. It should still shows my old address
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ID
#2654525 Review #2654525 is a subjective opinion of poster.
Preferred solution
Change address to: 2839 Violeta Cir SE, Rio Rancho, NM 87124 I would like it deliver to this address it's my permanent address.
New Reviewer

Shipping issue

My shipping address change. Changed it to 2011 Sw 32nd terr Topeka Kansas 66611. I have emailed and got confusing emails back.

User's recommendation: Don't use this company.

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ID
#2646179 Review #2646179 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service

I never received my merchandise I ordered from them so I asked for my money back and I've been waiting on my refund since May 5th they keep lying to me I just want my money back

User's recommendation: Do not shop with them they are not professionals.

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ID
#2630860 Review #2630860 is a subjective opinion of poster.
Pros
  • No pros cons cant get order
Cons
  • Never got product
Loss
$76
Preferred solution
Full refund

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