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Rosegal - Slow & Shoddy

Takes a long time and when it arrives it's 2 sizes smaller than you ordered. As a bonus the stuff is made out of such *** polyester that you don't care it doesn't fit. I literally took my brand new $50 bag of refuse and threw it into a Salvation Army donation bin.
Company wrote 0 public responses to the review from 1 day ago.
#1424364
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Rosegal - Returns are impossible!

I received 4 items from Rosegal. I wanted to return 2 Christmas print tapestries for a full refund, as I did not like the quality of the items for the price I paid. I could not reach customer service by phone and had to do everything on line. They want me to take pictures of the items...how is that proving the quality? And they keep saying that I should look at their policy. I am very disappointed and will continue to contact them for a refund but will never purchase from them again and I recommend you do the same.
Company wrote 0 private or public responses to the review from 1 day ago.
1.6
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#1424023
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So i order this cool shirt right? They are out of them sorry wait till dec 13 to buy more. Here it is dec 13. And they give the same excuse, ever heard if lay away? ITS CALLED TAKING A PRODUCT AND KEEPING IT FOR ANOTHER CUSTOMER SO THEY CAN GET WHAT THEY WANT. NOT TO...
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Company wrote 0 private or public responses to the review from 2 days ago.
1.9
#1422746
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Rosegal - They took money out 2 times, I haven't received my order. They ignore my messages

Unable to reach them by phone. Took my money, didnt recieve my item. Its a month later
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
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#1422595
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Rosegal - No paper work on how to ship back

I need address to sending items back
Company wrote 0 private or public responses to the review from Dec 12.
1.0
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#1422352
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Rosegal - To pay for my order

I tried to pay for my order for my wife online. I am having trouble and would like to pay for the order with a representative.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 12.
#1422286
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Rosegal - La Mejor Chaqueta Rosa

Fabulosa chaqueta que cuando la vi dije que debía ser mía y efectivamente la compre a muy buen precio, con envió rápido y su color me fascina es un rosa precioso, suave tela y viene forrada.
Company wrote 0 private or public responses to the review from Dec 12.
5.0
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#1421703
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Rosegal - Toda la familia se viste en esta tienda

Rosegal - Toda la familia se viste en esta tienda
Hola, con mi esposa y mi hijo compramos desde hace mas de una año nuestra ropa aquí. La calidad es muy buena y los talles no quedan muy bien. La recomendamos. Siempre nos han atendido muy amablemente ante cualquier duda, tanto desde el chat en vivo como desde el email. Estamos muy conformes.
Company wrote 0 private or public responses to the review from Dec 11.
4.6
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I liked
  • Que hay talles para mi de todo lo que quiero
I didn't like
  • Que no puedo usar mas de un cupon de descuento en cada compra
#1420866
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Rosegal - Concerned customer

Placed order on 11/30. Today is 12/11, still haven't been given a ship date
Company wrote 0 private or public responses to the review from Dec 11.
#1420754
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Contact Rosegal

Mailing Address:
Rosegal
Staten Island, New York 10303
United States
Phone:
(202) 318-2470
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Rosegal - Return address for returns

No one answred the phone when I called.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
#1420717
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