Just reviewing my Visa statement before phoning to dispute the charge. I see a charge from PayPal Davis Micro on the date I bought 4 dresses from Rosegal.com (via a Facebook ad).
Unlike many people, I did receive the order. None of the 4 dresses fit. I measured myself before ordering and used their sizing charts to be sure I ordered the correct size. Sizes were from med - XL (which should have been a red-flag for me).
The quality of the dresses were awful. Paper-thin, poorly constructed and look like ***.
2 dresses were so small I couldn't get them over my shoulders/chest. 1 dress was meant for Dolly Parton. The other was like a nightie.
I took to social media to get their attention. I did finally get someone to PM me. It's been going on 2 weeks and only after continuous posting on their Facebook page and sending PMs, did I get a return authorization form last night BUT no return authorization number.
All these delay tactics have meant I am outside of the 30 day return period.
SAVE YOUR MONEY and STAY AWAY FROM ROSEGAL and their other brands (SAMMYDRESS is one).
Here are the links to how the dresses are sold
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Auctions and Internet Stores
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