Austin, Texas
Not resolved
1.0
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3 comments

Do not purchase from this site! The clothing isn’t quality nor do the sizes actually reflect what they say they should.

The customer service is also horrible. I’ve tried to send merchandise back and can’t talk to anyone nor are my emails being responded to properly.

Their prices reflect the quality of not only their clothing but their customer service as well. I couldn’t b paid to purchase from ROSEGAL AGAIN!

Product or Service Mentioned: Rosegal Clothing.

Reason of review: Bad quality.

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Sutton
#1634022

Dear Customer, Thank you for your review. Please note that we at Rosegal can be contacted by our Support Center, Live Chat or phone number, 24 hours a day.

1-202-318-2470 (For US Customers) 001-202-318-2470 (For Other Customers) For all customers, please note that our phonelines are available 24/7. Please do not believe any other phone numbers claiming to be Rosegal, and hang up immediately if you suspect something is wrong. We will never ask our customers for credit card details over the phone. If you have any queries regarding this please contact our Support Center.

All of our Rosegal clothing items must meet our quality checks before shipment. We regret to hear that you have the quality issue. Please tell us your order number so that we can offer the proper solution.

We are awaiting your reply. Rosegal Customer Service

Anonymous
#1606042

People have commented on sizing. Is it to small or to large compared to your normal size.

I wear a medium.

Size chart says i wear a dmall. Which one do i get?

Anonymous
#1618682
@Joan

Neither, this company is based out of China and either you will get something that is so shoddy, it is unwearable or it will not fit. You will never get your money back either.

Had you read the reviews, you shouldn't even be asking such a questions.

Support your local community stores. They need your support more than a cheap overseas company.

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