Ordered a coat from Rosegal on Sept, 8 payment cleared my credit card on Sept 9. I paid extra for expedited shipping which meant I would be receiving my order within 7 days.
Well here I am 20 days later and still have no coat. I have contacted customer service multiple times and was told the coat shipped out yesterday. When I contacted the shipping company to verify I was told that the tracking number was invalid. I immediately contacted customer service again.
Again I was given the same tracking number.
Contacted shipping company two more times and was told both times the tracking number is invalid. At this point I will NEVER order from them again and plan on disputing the charge with my credit card company first thing in the morning.
Product or Service Mentioned: Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $34.
Preferred solution: Full refund.
I didn't like: Liars who scam customers.