Rosegal Contact Information

Customer Service:

  • (202) 318-2470

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Currently you can call only US numbers.

Headquarters Address:

Rosegal
Staten Island, New York 10303
United States

Other Info:

Our phone line is available 24/7 for all customers.

Social Networks:

Summary of Rosegal Customer Service Calls

1177 TOTAL CALLS
35% SUCCESSFUL CONNECTIONS
02:06 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Rosegal to Ask about:

Shipping and Delivery:

  • “Because I haven't got my package that's was about two Weeks that why I want to calling rosegal something”
  • “I ordered an item and the wrong item was sent but it was cool looking so we decided to use it. Last night while we slept it rolled up because we couldn't get the edges to stick and my husband found it rolled up laying on the floor. So it's useless.” , Review #1328366
  • “Unresolved issue would not receiving delivery” , Review #1305241

Return/ Replace:

  • “Item return it was not as described”
  • “Returning some items for larger size”
  • “Need to return jeans” , Review #1368896

Request for Information:

  • “Want to know how to order over phone”
  • “Question on returns”
  • “How to speak to a real person”

Activation/ Cancellation:

  • “To cancel all my order”
  • “I have to cancel my order”
  • “I need to know what I'm going to receive my Christmas gift that I ordered for my family if I'm not going to receive it for Christmas I want to cancel everything”

Product/ Service:

  • “Problem stop order and credit chase account. Wrong sizes!!!!”
  • “I got an email saying thank you for your order but I didn't order anything” , Review #1331151
  • “I habent received my order and the phone nber dont work so i want my money back you Rosegals reputation is awful” , Review #1282680

Refund:

  • “What do i do to get a refund nothing fit.”
  • “Refund of money”
  • “Am calling to find out about my order i place before christmas and have not recieve it yet,if am not gonna get my orxer i would like a refund” , Review #1166869

Payments and Charges:

  • “Ist time order discount” , Review #1376454
  • “$15 cash coupon”
  • “Over charge, and I want to pay on my debit card not on PayPal”

Website/ Application:

  • “It is not taking my order online”

Cards:

  • “I can’t use my credit card”

Account:

  • “Because my order is not on my account they keep telling me my pay pal account has not cleared and I don't have a PayPal account I used my credit card to place my order”

Staff:

  • “Customer service line is disconnect”

Other:

  • “Out of stock item”
  • “Comanded”
  • “Where’s my shipment”

Rosegal Rating Stats

2.0 out of 5 stars
based on 1057 reviews
See all 1869 reviews reviews

Rating stats

  1. 574 reviews
  2. 193 reviews
  3. 89 reviews
  4. 55 reviews
  5. 146 reviews

Rating trend

About Rosegal

Top 5 Rosegal Products

Clothing, Dress, Shirt, Top, Blouse

Top 5 Likes about Rosegal

Prices, Website, Customer service, Styles, Service

Top 5 Dislikes about Rosegal

Customer service, Quality was awful, Sizing, Horrible customer service, Scam scam scam

Summary

Rosegal is an online fashion store that distributes clothing and apparel for women. The store is privately-owned and its head office is located in the U.S. The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like free worldwide shipping, sales and discounts for regular clients.

Rosegal reviews and complaints

Rosegal is ranked 278 out of 2094 in Footwear and Clothing category

Area Served

Worldwide, USA

Payment Methods

VISAMasterCardPayPalDiscover

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Rosegal Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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