Contact Information

Rosegal Phone Numbers

Customer Service:

  • (202) 318-2470
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Rosegal Email:

Corporate Office Address:

Rosegal
Staten Island, New York 10303
United States

Other Info:

Our phone line is available 24/7 for all customers.

Help in Social Networks:

Summary of Rosegal Customer Service Calls

1551 TOTAL
CALLS
34% SUCCESSFUL
CONNECTIONS
02:23 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rosegal to Ask about:

Shipping and Delivery Question:

  • “To change shipping address” , Review # 1756774
  • “Didn't receive items”
  • “Shipping issue”

Return/ Replace Question:

  • “Need to return”
  • “Return my order” , Review # 1755562
  • “To get return address and to stop shirt that isn't here yet”

Request for Information Question:

  • “Question on returns”
  • “Order status”
  • “When can I expect my order!!”

Refund Question:

  • “Refund”
  • “Never got my order i want a refund”
  • “My refund issue”

Activation/ Cancellation Question:

  • “Cancel order” , Review # 1650753
  • “Need to cancel order”
  • “Need to cancel my order”

Product/ Service Question:

  • “I had an order and i never received it” , Review # 1647986
  • “Ur phone number doesn’t work” , Review # 1547842
  • “Problem stop order and credit chase account. Wrong sizes!!!!” , Review # 1344350

Payments and Charges Question:

  • “Payment”
  • “I just joined and I didn’t get to use my coupons for first time buyer”
  • “Ist time order discount”

Account Question:

  • “I can't log in”
  • “Because my order is not on my account they keep telling me my pay pal account has not cleared and I don't have a PayPal account I used my credit card to place my order” , Review # 1186375

Website/ Application Question:

  • “It is not taking my order online”

Cards Question:

  • “I can’t use my credit card”

Staff Question:

  • “Customer service line is disconnect”

Other Question:

  • “You have my address wrong”
  • “For information about my order”
  • “Trying to order”

Rosegal Rating Stats

2.1 out of 5 stars
based on 1142 reviews
See all 2028 reviews

Rating trend

About

Rosegal Return Policy
To read more: https://www.rosegal.com/m-article-id-16.htm
Rosegal Delivery Policy
To read more: https://www.rosegal.com/boutique/
Rosegal Warranty
To read more: https://www.rosegal.com/m-article-id-16.htm
Rosegal Terms of Service
To read more: https://www.rosegal.com/m-article-id-36.htm
Rosegal Privacy Policy
To read more: https://www.rosegal.com/m-article-id-27.htm
Rosegal FAQ
Check The Client's login details. The Rosegal.com website may be undergoing system maintenance. If so, please wait 30 minutes and try again. If The User of Website are still unable to access The Customer's account, The Client can contact Company's Customer Service Department at support.Rosegal.com and indicate the problem. Website will assign a new password for The Client and The User can change it once The User of Website log in. Yes, the more pieces The Client of Rosegal purchase, the higher the discount. If The User of Website are interested in purchasing more than 10 pieces, The Company would be happy to provide The Client with a quote. Any special packing instructions, e.g. Company's Sales Department will reply to The User of Website with a quotation. Please note that the larger the order, the more postage The User of company services will save. For instance, if The User's order quantity is 20, the average shipping cost per unit will be much cheaper than if The Customer just buy one piece.
To read more: https://www.rosegal.com/m-article-id-83.htm
Top Rosegal Services

Shipping Service, Customer Care, Advertisement

Top Rosegal Products

Clothing, Dress, Shirt

Rosegal Pros and Cons

Pros: Affordable pricing, Website, Styles, Customer service, Service

Cons: Customer service, Quality, Sizing, Not worth it, Never received

Summary

Rosegal is an online fashion store that distributes clothing and apparel for women. The store is privately-owned and its head office is located in the U.S. The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like free worldwide shipping, sales and discounts for regular clients.

Rosegal reviews and complaints

Rosegal is ranked 273 out of 2293 in Footwear and Clothing category

Area Served

Worldwide, USA

Payment Methods

VISAMasterCardPayPalDiscover

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Rosegal Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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