Rosegal Phone Numbers and Emails

Customer Service Number:

  • (202) 318-2470
Send Message

Customer Service:

  • (360) 857-6001
    For US Customers
  • (360) 967-5056
  • (929) 800-4485

Rosegal Emails:

Customer Service
Report Security Issues
Jobs/ Career
Influencer Program
Legal
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How to Contact Rosegal Customer Service?

Most Popular Number:

(202) 318-2470
Total calls: 1 494 Issues resolved: 49 Last call: Mar 23, 2023

How to Call Rosegal Customer Service?

Rosegal customer service is willing to resolve your issue with shipping, returns, order clarification, etc. If you need to speak with them by phone, the Rosegal contact numbers is +1 360-967-5056 and it is available in English for all customers.

Company experts are responsible for resolving customer issues and they are ready to help during working time only (Mon. - Sun. from 8:00 - 16:00 EST). If you did not succeed in solving the issue via Rosegal customer service phone number, the business offers other options for their consumers.

How to Contact Rosegal Support by Mail?

If you prefer to write an email than to call Rosegal, take advantage of this method of communication. Use the Rosegal customer service email address - support@rosegal.com and write a detailed message explaining your complaint.

When your issue isn’t urgent, it is possible to contact via regular mail and send a letter to the Rosegal mail PO box in New York headquarters.
If you’re still having trouble reaching the company, you can escalate your complaint through the website. This will bring up Rosegal customer service assistant and inevitably solves your issue.

How Can I Reach Rosegal Customer Support Representative?

The Rosegal Support Center page offers frequently asked questions and answers for all clients. In most cases, this section is able to provide a solution to the issue and satisfy your inquiry.

If you haven’t found your problem listed in the menu options, or if you need to communicate with a Rosegal customer service representative, you can click on the live chat button. It opens up the direct message dialogue box and you can draft a quick message describing your concern. You can also contact them through social media if using Rosegal chat does not take you anywhere.

Contact Information

Rosegal Website:

Rosegal Help Center:

Corporate Office Address:

Rosegal.com
PO Box 30490
Staten Island, New York 10303
United States

Rosegal Rating Based on 1.3K Reviews

Rating details

2.3
more details
Customer service
Website
Product or Service Quality
Delivery Service

Rating stats

Rating trend

Summary of Rosegal Customer Service Calls

2.6K TOTAL
CALLS
02:20 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rosegal?

Shipping and Delivery Question:

  • “Wrong item shipped”
  • “Package delivery”
  • “Where's my shipment”

Request for Information Question:

  • “For information about my order”
  • “Because i got a dress i ordered from them yesterday, but tgeres a tear hole in the back ofctge dress,,how do i get another one & where do i mail mine back to? Without bei g charged for it?”
  • “Question on my order”

Return/ Replace Question:

  • “Return”
  • “Need to return”
  • “Want to do an exchange”

Refund Question:

  • “Refund”
  • “Refund for out stock”
  • “My refund issue”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Canceled by accident changed my item”
  • “Cancellation questions”

Product/ Service Question:

  • “I want to order and forgot my password and it will not let me in to change it.”
  • “Check out not working”
  • “My order are not on my account”

Payments and Charges Question:

  • “Billed twice”
  • “Can not make payment”
  • “Payment”

Staff Question:

  • “Customer service”
  • “Customer service line is disconnect”

Account Question:

  • “Not able to get on to account”
  • “I don't use pay pal and they took 80.00 out of my account for a dress I ordered from you guy's.”
  • “Want to pay my order,but cannot do it! Also forgot my logging email and password can I get a new one please. Want to mak a purchase now!”

Cards Question:

  • “My card was charged 49.60 and it's saying I have an order I haven't payed yet”
  • “I can’t use my credit card”
  • “Saying Order Has Not Been Paid For. Money Was Taken Off Card For This Order”

Website/ Application Question:

  • “It is not taking my order online”

Other Question:

  • “Find order”
  • “About order”
  • “To to a arepresenetive”

About

Related Companies

Shenzhen Globalegrow Ecommerce, Gearbest, DressLily, Tidebuy, Zaful

Summary

Rosegal is an online fashion store that distributes clothing and apparel for women. The store is privately-owned and its head office is located in the U.S. The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like free worldwide shipping, sales and discounts for regular clients.

Rosegal reviews and complaints

Rosegal is ranked 496 out of 3566 in Footwear and Clothing category

Area Served

Worldwide, USA

Payment Methods

VISAMasterCardPayPalDiscover

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