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I have been complaining for months, ordered blouses and dress. Blouses NEVER came dress was so small a child could wear it. Your company informed me there would be a refund last month, then said to be patient, there would be a refund on this month's statement. This has...
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Anonymous
shane cooper

rosegal, like most other facebook retail outlets, dropships your purchases via dhgate/fasttech/alliexpress. they dont actually handle your product, they just put a 400% profit...

#1094448
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Hello? My name is james moore i am the manager for the pissed department we were have a little problem with the customers service we are sorry for any miss inconvenient our company is a legitimate company some of our numbers was down but everything is good to go and...
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Anonymous
Anonymous

James Moore doesn't exist! He is not the manager of Rosegal. They phone numbers and website that he gives is bogus! If he calls you saying that you've won something, it's a s...

Anonymous
del

@ Rosegal Customer Service ManagerVery unprofessional response to dissatisfied customers and also not convincing at all.Quote: "some of our numbers were down...???, etc." I a...

#1093373
Reply to reviews
NEVER RECEIVED MY MERCHANDISE NOR A REFUND.We recently received your message on rosegal. Customer satisfaction is always our top priority: we are always extremely happy to provide the very best support to customers. Please note your unique ticket ID: AT17042601115. Our...
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I didn't like
  • Not getting what i paid for
#1091364
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Rosegal - Don't use PayPal

Rosegal
#1113713
I accidently didnt realize i was using paypal instead of my visa card.... Sorry for issue.
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Rosegal - I'm not pissed it all

Rosegal
#1113706
5.0
Details
Im not pissed & never was.... Im sorry for the misunderstanding . I messed up trying to make the payment on the order I first placed. I apologise for that, which, was my fault.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Rosegal - Squshie peach

Rosegal
#1112891
This is a rip off and it smells like cheese don't I repeat don't buy them
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Rosegal - No return

Rosegal
#1111865
I need my stuff no tracking no item not reachable
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Want to know when should i recieve my package
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user82443548
user82443548

Would like to know when my order will be here. My order was ordered and paid for the 1st and 2nd of August they told me 8 to 10 days it has been longer than that and I would l...

#1086025
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The first time I saw their low prices, I thought by myself that they can't be serious - bad quality or else. But since I am adventurous, I decided to give them a try anyways - and the results were really unexpected. Ordering was an easy process (just a few clicks),...
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4.5
I liked
  • Discounts
  • Whole customer service
#1084905
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Rosegal - Paid but wont ship
Paid but wont ship order I ordered 4 shirts and used paypal to pay the $88 on July 8th. I have been arguing with them since then and they keep saying they havent been paid and to contact paypal. I contacted paypal and the order has been paid. When I sign in on Rosegal...
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1.0
#1084260
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I ordered and paid for a top the first week of May that I wanted to wear for 4th of July. We are now heading into the 2nd week of August and I still have not received it. I contacted them countless times. Each time I was told a different story. They are thieves!!!...
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#1084222
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I ordered a top sku:205517718 which ran smaller than all the other tops I'd ordered from Rosegal.com. I followed their measurement charts, yet this particular top ran small. Small even for their sizing. The top was only $12.55 with no tax and no shipping. But $12.55...
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4.4
I liked
  • Instant refund
I didn't like
  • Cost too much to send items back
#1084030
Reply to reviews
i bought my lace front wig from rose gal which was very cheap but was good quality . You can get free shipping also ! , i ordered it and it was shipped fast and the packaging was secure , no rips or holes in the package. It took 8 days for me to receive my package and...
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Anonymous
eric logan

and you are full of ***.

4.8
I liked
  • Product and after sales service
#1080384
Reply to reviews
I ordered my items in April. 3 items. I got 2 of them within 3 weeks. With a estimate that I would get the 3rd in less than 25 days. I didn't get them so I filed a ticket and complained. Was told my third item was shipped on May 20 it is now the end of July and I still...
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2.5
#1079532
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