Rosegal
Reviews and Complaints
Order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Reno, NevadaFinally got return info ..fallowed the return indtructions . never got my money bsck
User's recommendation: Cloths are cheaply made customers service sucks. Then you font even get money store credit for your return
Lorilund405@***.com
User's recommendation: Do not order from here
Wrong item shipped
Have not received
User's recommendation: Order far in advance if you need for a specific occasion.
I can’t process my order
A refund on a purchase that I made
Check on status of order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Navarre, FloridaDress was not as pictured. Wrote them, never heard back.
I wrote the company complaining the dress was very big and did not look at all like the picture. I even have their app downloaded.
I haven't heard anything back from them. They were in contact with me about a paypal charge, however. They were ok there. It's paypals fault.
But the dress said true to siz and it was very big and heavy. It wasn't a vibrant orange with a thin layer of black on top. It's made well. And is nice.
But it's not what I thought I was ordering. And I'm a true to size 8. Medium fits me. I know my size.
I know thos was a plus size site. So that's why I checked the true to size reviews. But it's not an 8. But I haven't heard back.
I can deal with it being bigger. I can work with that. But it's totally different from the picture. I thought I was ordering something cute.
I got something you'd wear to a formal event.
Nice. But it was just for fun.
User's recommendation: Don't order if you are not plus size. True to size is not accurate!
Mr Skk no oh n Allen gave me a refund back for items and he was suppose to call back with conformation number
User's recommendation: Okay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to reach you by phone
I have bought a kit of 2 (top and legging) order number ZP221201****38558. I did npt received the good size.
The top is size 3X and needed 2X, The legging is size small. I have contacted your service and my ticket number is AT230112****001. I have received 3 emails concerning my ticket number. The link indicated in your response indicated "question not found" I have also tried contacting you by phone: 1-360-85*-***01 and 1-20*-***-****.
I am quite *** off your support service. I would like to receive the right size or full refund.
You can reach me at 1-51*-***-****. Please note that each time I tried to reach you the phone line is cut off after few minutes for witch I have to pay some long distance fees!!!
- I dont se yet
- Impossible to reach you
Preferred solution: Full refund
User's recommendation: Not realy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with order
- Sekection
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Black Diamond, AlbertaThay have not gotten back to me about my problem with my mother's order
Request refund
My order has not arrived
- Cute clothes
- To long to get order
Preferred solution: Deliver product or service ordered
User's recommendation: Not good
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