Rosegal
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisThey are slow on shipping
Didn't receive my orders
User's recommendation: Don't buy anything from rosegal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order hasn't been delivered yet. Very pissed and want my Blouses or my money. Yet no one and I mean no never answers when you call. Instead you get hung up on....
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerYou have the wrong address for an order I purchased and paid. And haven't gotten my order
- Very difficult to contact
Preferred solution: Full refund
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hiawassee, GeorgiaI love Rose gals clothes because they are so pretty and they fit and feel good but their customer service sucks
User's recommendation: Unless you live in China don't order from them,it takes forever to get your order and sometimes you don't get all of your order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo speak to a representative please
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Durham, North CarolinaNeed to talk to someone
I need to do a return or exchange
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAp deleted my info still waiting on delivery
No resolution despite multiple contacts and have been told different information from each contact. Rosegal has not been a good company to deal with. Don't do it.
- Easy to order
- You have trouble actually getting those orders
Preferred solution: Deliver product or service ordered
User's recommendation: Don't do it!!
I never got my order two weeks ago
User's recommendation: Never
Order not received
Order process
User's recommendation: Run fast. You'd be better off at Torrid or Maurice's
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't get my refund for my items tha I didn't receive three weeks ago
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund that I was suppose to get back for a purchase I never goy
Preferred solution: Full refund
Order
Preferred solution: Deliver product or service ordered
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