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Bad experience.. | Rosegal review from Baltimore, Maryland

I bought 4 items on 7/13/2019 . I got 3 items and one was out of stock. I was told that my money would be refunded and until to date, there is no refund and I can't reach anyone to give me my money back.
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Review
#1640227 Review #1640227 is a subjective opinion of poster.
Service
Rosegal Shipping Service
Reason of review
Order processing issue

Not happy at all with them | Rosegal review

I had got my order ,But it's to small .So l have emailed them over 7 or more times .All l asked for was there return address so l can mail it back to them .Didn't get anywhere with them. Not happy at all .
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Review
#1637275 Review #1637275 is a subjective opinion of poster.
Service
Rosegal Customer Care
Cons
  • Not worth it
Reason of review
Poor customer service
Loss
$190
Preferred solution
Full refund
Tags
  • Unprofessional
1.0
Details

Update by user Aug 22, 2019

UPDATE: Received re fund minus the shipping because I purchased through PayPal... Final thoughts:.

Was satisfied with items would order again, but only if not for an event or if said event is 3 moñths away. I'd say get your Christmas and Thanksgiving stuff now and...

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Review
#1628096 Review #1628096 is a subjective opinion of poster.
Product
Rosegal Blouse
Pros
  • Some items i got were nice and fit well
Cons
  • Return policy
  • No refund
  • Delivery time
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund
Tags
  • scamming customers
  • clothes online

Horrible Quality Bad Customer Service | Rosegal review from Hendersonville, Tennessee

1.8
Details
I ordered two hooded fur jackets, cowl sweater top, black top and tongs The price was reasonable but the quality is horrible. The hooded jackets looked like a cheap stuffed animal and so small my daughter who wears a size 2 had trouble getting it on. The cowl neck sweater was shoved into a small bag and so thin and wrinkled I could never get the wrinkles out. The tongs were crushed and bent . I will never purchase anything again from them again.
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Review
#1626261 Review #1626261 is a subjective opinion of poster.
Product
Rosegal Hoodie
Reason of review
Bad quality

More than one issue | Rosegal review

4.5
Details
bathing suit is not tummy control as advertised and leg holes have no elastic material just hangs there ordered several items in size 4X. some fit perfect and others are 2 sizes too small, all over the board with their sizes one top has one side with correct eyelets and other side short also the rope is too short can not make a bow. This is my 3rd order with them and sizing is on the small side.
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Review
#1625699 Review #1625699 is a subjective opinion of poster.
Product
Rosegal Swimsuit
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Let the company propose a solution

My order is the wrong size and color | Rosegal review from Houston, Texas

I got to speak with some one and she promise to change the size of my order
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Review
#1620614 Review #1620614 is a subjective opinion of poster.
Product
Rosegal Clothing
Reason of review
Not as described/ advertised
New did recieve the return lables that i request. Just ate the cost and will never order from this company again
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2 comments
Anonymous
#1739116

Why can't we get a return address from them .l have tried all day to get a address nothing. I just want to return my order .

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Review
#1616444 Review #1616444 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Havent recieved my package | Rosegal review

1.0
Details
Send me my money back or my order
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Review
#1607428 Review #1607428 is a subjective opinion of poster.
Product
Rosegal Blouse
Pros
  • Price and loved the dress
Cons
  • Uncontactable
Reason of review
Return, Exchange or Cancellation Policy
Loss
$20
Preferred solution
Full refund
Tags
  • poor delivery service
1.0
Details
If I could give it LESS than one star I would. I ordered 2 items from them and paid expedited shipping so it would arrive in 5 7 days. 3 weeks later it still hasn't arrived. I've gone back and forth with them several times. They sent me their tracking record which...
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1 comment
Anonymous
#1721479

Bounce the credit card charge in full if you didn't receive the merchandise! It isn't hard, call your credit card company to get started. They will email you a form to complete.

Review
#1598008 Review #1598008 is a subjective opinion of poster.
Service
Rosegal Shipping Service
Pros
  • Nice looking product you just never get it
Cons
  • Poor customer service sorry excuses no viable solution
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Deliver product or service ordered
1.0
Details
I've never once, in my life, left a negative review for customer service. "Be patient, they're trying their best," I tell myself. "They have a difficult job, don't make it harder for them," I say. Well today that unending patience ran out thanks to the kind folks at...
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1 comment
Anonymous
#1739117

This is my very first time ordering from them ,And it will be my last time .All l wanted was to return my order and l have asked over 8 or more times for it .Never did get it from them ..Not happy at all with them

Review
#1591686 Review #1591686 is a subjective opinion of poster.
Service
Rosegal Customer Care
Reason of review
Poor customer service