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Rosegal - They took money out 2 times, I haven't received my order. They ignore my messages

Unable to reach them by phone. Took my money, didnt recieve my item. Its a month later
1.0
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Staff
#1422595
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Rosegal - No paper work on how to ship back

I need address to sending items back
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
#1422352
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Rosegal - To pay for my order

I tried to pay for my order for my wife online. I am having trouble and would like to pay for the order with a representative.
#1422286
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Rosegal - La Mejor Chaqueta Rosa

Fabulosa chaqueta que cuando la vi dije que debía ser mía y efectivamente la compre a muy buen precio, con envió rápido y su color me fascina es un rosa precioso, suave tela y viene forrada.
5.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I liked
  • Free shipping worldwide
  • Good quality
  • Es sensacional
#1421703
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Rosegal - Toda la familia se viste en esta tienda

Rosegal - Toda la familia se viste en esta tienda
Hola, con mi esposa y mi hijo compramos desde hace mas de una año nuestra ropa aquí. La calidad es muy buena y los talles no quedan muy bien. La recomendamos. Siempre nos han atendido muy amablemente ante cualquier duda, tanto desde el chat en vivo como desde el email. Estamos muy conformes.
4.6
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I liked
  • Que hay talles para mi de todo lo que quiero
I didn't like
  • Que no puedo usar mas de un cupon de descuento en cada compra
#1420866
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Rosegal - Concerned customer

Placed order on 11/30. Today is 12/11, still haven't been given a ship date
#1420754
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Rosegal - Return address for returns

No one answred the phone when I called.
#1420717
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Rosegal - Bad wigs

I bought 2 wigs. They are nothing like the pictures and the color isn't the same. The hair is falling out and one was supposed to be curly but is not. I will keep them for halloween as they were cheap and return reviews are bad. Do not buy anything from rosegal. They are a fraud and false advertisement. They sell junk. Not even a good knockoff.
#1419204
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Rosegal - Processes payment quickly. Just doesn't ship.

Ordered a sweatshirt on Nov 10. Took the company until Nov 27 to ship, according to their own e-mail. Based on tracking number was suppose to be delivered by Dec 7. It was not. Now going on site with tracking number, it state there is no available information regarding delivery.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Website
I didn't like
  • Scam scam scam
  • Does not ship or deliver product scam
#1419056
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Rosegal - Garbage

garbage in every way ,... you have been warned
I didn't like
  • Sucked in every way
#1418328
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