Rosegal
Reviews and Complaints
Need to return merchandise
- Love the clothes
- Can not seem to reach customer service
Preferred solution: Full refund
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Verified ReviewerCancel order
Preferred solution: Full refund
Cant get in touch with anybody regarding a package that I ordered
- Always were delivered on time
- This package is almost a month late
Preferred solution: What I ordered
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Verified Reviewer | Virginia Beach, VirginiaSent wrong size
User's recommendation: Don’t buy
I need to get smaller sizes & one thing don't want
User's recommendation: Be aware you can’t get through by phone it either continually rings busy, the number listed just hangs up or says that is out of service. You never get to anyone to help you out.
Returning items
Check on status of order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTracking not updated
I'm still waiting. They told me it's stuck in customs but in LA??Also was told to give it til Aug. something before they will refund my money.I'm so pissed!!!!
Preferred solution: Deliver product or service ordered
User's recommendation: Use your best judgement
Where is my order
- Clothes look nice
- Nobody answers your questions
Preferred solution: Full refund
User's recommendation: I would not order # zp230727****250394
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Albuquerque, New MexicoI haven't received last order.
Need to refund/exchange
- Love the clothes
- Need a return address for exchange refund
Preferred solution: Full refund
My order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturns
Preferred solution: Smaller sizes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAgain as I already said before I haven't received my order
- Beautiful products
- Not enough information about our orders tracking
Preferred solution: Deliver product or service ordered
Need to ask a ? Before I order
User's recommendation: They only send half the order either the shirt or the pants....no one will call u back and they do not answer there phone...
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I have the same problem with them. 2 items, I'm out $68 They keep saying it's stuck in customs but at LAX since 6/9??
I don't know how to deal with this. Made numerous tkts and calls to no avail.