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Dress Review

1.6
Details
Brought dress fit like shirt. Don't waste your time and money. Lies
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Review
#665544 Review #665544 is a subjective opinion of poster.
Reason of review
Problems with payment
2.1
Details
Rosegal - Pants Review from Spokane, Washington
Rosegal - Pants Review from Spokane, Washington
Rosegal - Pants Review from Spokane, Washington
So not only did it take 3+ months to get here but it also came in the wrong size. Just opened it up and looked at how BIG they are. Looked at the tag and it says its a LARGE. I just went back and looked at my order details and confirmed that i ordered a small. They are...
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1 comment
ana232
#1007480

i would not wear that thing even if i get paid to do it.

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Review
#665345 Review #665345 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Rosegal - Bikini Review from Middletown, Rhode Island

1.6
Details
I ordered about 4 things from Rosegal. I thought it was weird that all of the clothing was being delivered individually to my house on different days. I got a tracking number that DOES NOT work, their clothing runs small on sizes, and I never received my new bikini. It's half way through summer and I order it June 1st. I'm aggravated. I suggest you make this viral or aware that this website is a scam. They're clothes do not come out to be and they do not get to your house until 1-2 months later.
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Review
#665260 Review #665260 is a subjective opinion of poster.
Reason of review
Order processing issue

Top Review

3.0
Details
I ordered a july 4th tank top over a month ago and still have ot received it. I got an email where it had shipped out. But not gotten it. Pissed about it. I still want to wear it!!!!
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Review
#665233 Review #665233 is a subjective opinion of poster.
Reason of review
Order processing issue

Pictures do not look like product!!! | Rosegal review from Tampa, Florida

I ordered 3 pairs of exumas pants from rosegal.com. I was so excited because they were affordable and super cute online. When I FINALLY received them (almost 4 weeks later) I was extremely disappointed. The print on the pants was MUCH larger than the picture, and the material was like a cheap stretchy fabric that faded the print on the pants when they were put on. The elastic band in the waist was twisted so it wouldn't lay flat. I found the boutique that sells the ACTUAL product www.bocaleche.com, of course their pricing is more realistic ($38.00) per pair. I didn't even bother trying to return the items because it probably would have taken twice as long as it took me to get the pants back. Not to mention their customer service phone number doesn't work! These products are made cheaply in China and they try to duplicate other companies popular clothing items. I do not recommended EVER purchasing merchandise from this website, it is a complete and utter disappointment!!!
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1 comment
Sutton
#1146644

Dear customer,

Thank you for your valuable feedback.

Please understand we source our items direct from the manufacturer.We have submitted the problem to our supplier then will check and resolve it for you soon.

Our team has reviewed your complaint and will offer you a solution.We would be very grateful if you could provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket named "Reply from pissedconsumer" here:http://support.rosegal.com/.

Yours sincerely, Rosegal.com Customer Service

Review
#665102 Review #665102 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Scam scam scam
  • Customer service
  • Products not as described
Reason of review
Not as described/ advertised
Loss
$48
Preferred solution
Full refund

Rosegal is a Scam

1.0
Details
This company is a big scam and everyone needs to be aware and spread this awareness. They advertise "cute" clothes for affordable prices that would suck you right in and buy their products only to receive half or if you're lucky all the order in a month? 2 months? I advise you all to put out on facebook and tell everyone to share the knowledge that this company is in to steal your money and give you half ***, kindergarten poorly made clothes. Stop spending you money on cheap and put it towards clothes that actually has quality and last longer. Again, this company is a big scam. They forward all your complaints to a department that no one works or speaks english in. They have no reps to answer and listen to your complaints. There is no refund and if so it probably would take a year to return to you. You can no do anything about it because they are overseas. Spread Spread Spread and save all you ladies friends from being a victim of this bull ***.
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Review
#664928 Review #664928 is a subjective opinion of poster.
Reason of review
Bad quality

Rosegal - Swimsuit Review from Indianapolis, Indiana

2.4
Details
I ordered a swimsuit about a month ago, that finally got to me today. Ordered an XL, and I'm pretty sure they sent me either an XS or S. For one there is no sizes on the clothing so I'm not sure the exact size. But it is definitely NOT an XL. Then when I go to call their USA Customer Service number to talk to someone about it, it rings, goes to voicemail, tells me to leave a voicemail, and then the voicemail box is full! How is someone supposed to contact me back about my issue, if I can't contact them?? Absolutely makes zero sense.
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Review
#663780 Review #663780 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
3.7
Details
I ordered three sweatshirts. I ordered medium (I typically wear a small or medium). My daughter is 7 and they fit her. They look homemade and very cheap. The shipping took so long that I had forgotten that I had ordered them. Their clothes look so cute online. I...
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Review
#663125 Review #663125 is a subjective opinion of poster.
Cons
  • Quality of product
Reason of review
Bad quality
Loss
$30
Preferred solution
Let the company propose a solution

Rosegal - Dress Review from Tanglewilde, Washington

1.6
Details
I am very dissatisfied. I ordered three dresses. one arrived and fit, one arrived but was extremely too small, and a third, a Fourth of July dress I ordered well before the holiday never shipped out, I was not told it was going to ship out late and arrive after the holiday. I had to inquire about the dress myself as no one was going to tell me it was on backorder. If I had known that I wouldn't have ordered it. I am now going to be receiving my Fourth of July in August, initially I was offered the choice of getting a refund but then was quickly denied because it took me three days to respond over the holiday weekend. Very poor customer service to offer a refund and then deny it. The only way to inquire is through email, and clearly that is a half a world away because you don't get a response for a day or two. The aggravation and inconvenience of all of this is definitely not worth the dresses or anything else. In the future I will save my money and order from a reputable site that has good customer service and much better return policies.
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Review
#663101 Review #663101 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

ROSEGAL IS A SCAM!!!!

I bought just over one hundred dollars worth of clothes. Not only were the clothes not true to size, I did not receive my entire order. I was missing four items from my order. I had zero luck with customer service returning my complaints. I attempted to contact Rosegal numerous times they sent an automated email reply saying they would contact you within TWENTY-FOUR hours.. They do not care about their customers after receiving their money!!! DO NOT ORDER FROM THIS COMPANY!!!!! A VERY DISGRUNTLED FORMER CUSTOMER! I DO NOT RECOMMEND BUYING ANYTHING FROM THIS COMPANY FROM CHINA. HORRIBLE SERVICE
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Review
#662957 Review #662957 is a subjective opinion of poster.
Reason of review
DID NOT RECEIVE MY ENTIRE ORDER
Loss
$50