Rosegal
Rosegal Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rosegal has 2.3 star rating based on 1304 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Rosegal to a friend or colleague.
- Rating Distribution
Pros: Price, Prices, Cheap clothing.
Cons: Customer service, Quality was awful, Sizing.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rosegal has 2.3 star rating based on 1304 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Rosegal to a friend or colleague.
- Rating Distribution
Pros: Price, Prices, Cheap clothing.
Cons: Customer service, Quality was awful, Sizing.Recent recommendations regarding this business are as follows: "Be wise about your size.", "Not sure if we can’t get this resolved", "Return needed", "Don't waste your time", "Don’t shop with ROSEGAL".
Most users ask Rosegal for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInability to get service
- No ability to contact after sales for refunds or exchanges
Preferred solution: Full refund
User's recommendation: Be very careful about sizing and thank you REALLY want that item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever an issue!
- Reasonable prices for clothing
- Points system
- Well made clothes
- Sometimes long pants are too short for me
User's recommendation: Be wise about your size.
Resolved: Refund of money
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
User's recommendation: Don't waste your time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam alert
Absolutely not. Never received product that was ordered and paid for, and never received refund or a response to numerous messages. Also the phone numbers listed are disconnected
- Scammers and thieves
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey won't help me to get login or password corrected
Preferred solution: To be able to order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Ambler, PennsylvaniaNo customer service to help with exchanges or any oroblems
User's recommendation: Not sure if we can’t get this resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn problem
Preferred solution: Full refund
User's recommendation: Return needed
Where’s my shipment
- Clothes are cute fit properly and are soft
- There not a real person to speak with
Preferred solution: Full refund
Not received order
Find out my order status
My orderszA23H280237****30
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I have ordered from Rosegal multiple times. Overall I am usually very satisfied with their clothing.
Sometimes the fit is a little off (both too big and too small), but usually decent quality for the price as long as you're shopping in the sales.
I have had an order that was missing an accessory and they offered to refund it or resend a new top at no charge! That was fantastic.
However, I have an order from 3 weeks ago that came with one top already falling apart and another missing an accessory. I have been attempting to submit a ticket on the app since the day I received the order and continuously get an error. So I emailed customer support directly, which you're supposed to get a response within 24 hours, after 2 weeks of no response I tried emailing again.
And I still have not gotten a response! I am beyond frustrated. I tried calling both phone numbers listed on pissedconsumer but neither work. The online live chat button on Rosegal's website is not working and neither is being able to submit a ticket from there!
I am at a loss for what to do, as no form of communication is working with them! Ugh
- Quick delivery
- Great sales
- Great selection
- And customer service is non existent now
- Hit or miss with quality
Preferred solution: Full refund
User's recommendation: Order at your own risk. It's a 50/50 chance of getting a diamond or a lump of coal.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have been changed to many times on my credit card
Company fixed the issue and I have been provided with apology.
- Happy with clothes
- Not able to reach customer service by phone
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTo get my money back
- Good sizes
- Cannot contact customer service easily
Preferred solution: Full refund
User's recommendation: Make sure everything is right down to .for your ordering as Utsav hard to contact anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Haven, ConnecticutWe’re my item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my order
- Nice looking product you just never get it
- You never get your items
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t shop with ROSEGAL
Brands Related to Rosegal
Companies Similar to Rosegal
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.