Anonymous
map-marker Bellevue, Washington

Clothing Review

Rose gal SUCKS!!!!!! Took forever to get my order.. Wasn't anything like the pictures.. Very cheap materials!!! Very pissed!!!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Stafford, Virginia

Online Order Review

Ordered stuff about 3 weeks ago early June it's the end of June now no email tracking number or anything so DO NOT buy anything from here complete rip off!!!! Waste of money!!!
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Reason of review:
Order processing issue
Anonymous
map-marker New York, New York

Online Order Review

I never received my order and when I tried to email them no one answered me!!!! And when I tried to call no one answered the phone!!!!!! Ugh so mad this is terrible
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Reason of review:
Poor customer service
Anonymous
map-marker Boston, Massachusetts

Rosegal - Sweat Shirt Review from Boston, Massachusetts

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I ordered a sweat shirt from Rose Gal in November and here it is May and I still haven't received it. They just collected their money and I never got my merchandise. When I tried to contact them the number is out of service and when you e-mail them no one gets back to you. So not only did I not get my money back, but I didn't get my sweat shirt neither. Needless to say I will never and I mean never waste my time by ordering from these thieves again.
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Reason of review:
Problem with delivery
Anonymous
map-marker Stanwood, Michigan

Online Order Review

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I'm am currently waiting on an order to show up. I paid rush shipping and I have emailed the company with no reply. I am currently submitting a PayPal dispute yo hopefully get a full refund! Don't order from this site!
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Reason of review:
Problem with delivery
Anonymous
map-marker Los Angeles, California

Online Order Review

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This place is absolutely awful. Ordered something well over a month and a half ago they didn't take my payment until two weeks after I placed the order. I just checked the status of my package and it still has not moved from where it was originally scanned. They are terrible. If I ever get my package I'm sure I'll hate everything inside. So not worth it
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Reason of review:
Problem with delivery
Anonymous

Clothes portrayed in the pictures are not what I received.

The picture of the lady with each of the 6 outfits I bought is not the same as what I received. The patterns and colors are different. The quality is so poor and all the clothes are made of polyester or some equally bad material. All are scratchy and smell. I had no idea the return policy was so complex so I am just throwing this junk out. I need to take a picture of each item I want to return? What? I never heard of such a thing. I was willing to pay the shipping and handling to return them but not if I have to jump through hoops, which it appears I have to do. NO company should make it that hard to return an item. On top of the pictures not matching up, all the clothes have a strong chemical odor to them. I don't even think they are safe to wear. I guess you get what you pay for but there will never be a next time for this *** poor company.
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Reason of review:
Not as described/ advertised
1 comment
Guest

So far the purchases for me have matched their description and sizes. They do state polyester on listings so I dont understand why people complain about material.

Anonymous
map-marker Paulsboro, New Jersey

Romper Review

I am the pissed off consumer that should have read reviews before I purchased anything off of Rosegal. I just recieved a romper that I ordered a month ago and it doesn't even come close to fitting me & the quality is god awful. Take a lesson from me, always read the reviews first!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Atlanta, Georgia

Swim Suit Review

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I bought a swim suite from the site in March and they said a month. I was prepared to wear my swim suite for a trip and now it's middle of May and I still haven't received my swim suite
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Reason of review:
Order processing issue
Anonymous
map-marker Lynn, Massachusetts

Order placed on 3/11. No shirt yet!

I placed an order for a shirt on 3/11/2015, through Facebook. PayPal paid for the order right away and I was sent a message that my order had been shipped.

I have been trying to contact the company, live-chat, track my tracking number. I cannot contact anyone. My tracking # comes up empty. I don't believe I will ever see the shirt I ordered and have been patiently waiting for.

I thank the Lord that I only ordered one item and it was not too much money. According to all of the complaints I've read about this company (Rosegal), I believe it is a scam!

View full review
Loss:
$15
Cons:
  • Scammed
Reason of review:
Waiting almost 2 months now.

Preferred solution: Deliver product or service ordered

1 comment
Guest

I order something n I'm currently looking for it,said takes up to 3days n I haven't received it yet!!! IS THIS A SCAM SITE ANYONE PLEASE LET ME KNO

Anonymous
map-marker Point Pleasant, West Virginia

Bathing Suit Review

Ordered bathing suit 3 months ago and still haven't received it.
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Reason of review:
Problem with delivery
Anonymous
map-marker Tucson, Arizona

The product was not to size and the return is unbelievable

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The product is for a kid but I ordered an adult size swimsuit. I cannot return the items for full refund.

I have been dealing with them for over 2 weeks to get an answer on how to return the item for a refund. They can not give me a yes or no answer. They ask for pictures of the items and also want me to use a measuring stick. Then they want my measurements; what for.

Unbelievable.

I will donate the item to a kids clothing store before I send it back to them. The products are over priced.

View full review
Loss:
$80
Cons:
  • Their customer service
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Guest

these web site is a highway robery no one to call can't even talk on line with live chat is always offline and the close is poor quality and the amount i probably lost is 65.00 and the size is deceiving is children size and these is for Rosegal consumer affair need to look in to these website bad business don't order anything from these web site

Nadya Qgj

Hi!

We do understand how upsetting this must be for you sine you received the wrong size for your order, rest assured that we will be here to help you.

But first, can you please just provide us the Order Number (PO#)? That way, we can pull up the order details on our end.

We want to make sure we understand your situation fully so that we can give you the best resolution possible. Please get back to us when you can and we'll respond as soon as possible.

Riane

DHgate

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Anonymous
map-marker Sparks, Nevada

Rosegal Clothing Review

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Their clothes are not what they say. Sizes are not true and do not fit. large is more like a extra small. This is a total scam site. They even charge hidden fees that they don't tell you about. Steer clear.
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Reason of review:
Not as described/ advertised
Albena Ypl
map-marker Topton, Pennsylvania

Shirt Review

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Both shirts were way too small. The white lace one was beautiful, but their 2x was more like a small. The multi-colot tee had open seams. Poor quality control. And sizing is way off. I hope the next two pieces i ordered will be better.
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Reason of review:
Bad quality
Anonymous
map-marker Alexandria, Virginia

Rosegal Clothing Review

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The sizes are a joke. I ordered a large to be in the safe side and nothing fits. The consumer service will only give you 10% refund which is not even worth it and there is no real address to exchange. I will never order from this site again.
View full review
Reason of review:
Not as described/ advertised
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