Rosegal
Reviews and Complaints
www.rosegal.com
Anonymous
Aynor, South Carolina
Sent me DOLL CLOTHES
I ordered a shirt in a size XL and it would not have fit a FOUR YEAR OLD! I understand some clothes are cut small but I could not get one ARM in this shirt. When I complained they demanded that I take and download a PICTURE of the shirt and email it to them and then they wanted ME to pay the shipping to return it. Do NOT order from this company. There is a whole Facebook page dedicated to getting the word out that they are a scam. Wish I would have seen this warning before ordering their garbage. I know I will never see a dime back after what I have read about them. Always check on consumer review sites FIRST! Lesson learned.
Loss:
$13
Reason of review:
Sent me a child's size instead of women's XL
Preferred solution: Full refund
Anonymous
Penn Hills, Pennsylvania
Online Order Review
Did you receive an order from Cheryl Marci on tues 6/9/15 for 3 pairs of pants? Haven't heard s word if you even fulfilled my order yet?
Reason of review:
Problem with delivery
Anonymous
Fort Lauderdale, Florida
Clothing Review
I received mu order 28 days later...terrible material very cheap....nothing like the pics...
Reason of review:
Not as described/ advertised
Anonymous
Ormond Beach, Florida
Rosegal Online Order Review
Still haven't received my order. Paid shipping for 5-7 days. Going on day 16. They make you jump through hoops to get in touch with them. Phone number is no good. Have I been scammed?
Reason of review:
Problem with delivery
Anonymous
Delhi, Delhi
Rosegal Wig Review
Not received the product even after 25 business days. Whould think thousand times before odering in future. Not giving even update of tracking where actually my product is lying.
Reason of review:
Problem with delivery
Anonymous
West Haverstraw, New York
Don't buy from this site long long wait and the product is ***!!
ordered a couple of things in early May Free shipping 7-10 business day turned into end of June, the order much different that what the site presents, clothes feel the Halloween costumes we had as kids and smelled. In fact all the items I received are all just a bunch of costume material made uncomfortable fabric. Save your money and never order from this site. My own fault for making myself believe that a $10 dress would actually be ad $10 dress. The disappointment receiving something I forgot I ordered only to kick myself. LESSON LEARNED You get what you pay for NOT MADE IN THE USA
Cons:
- Not liked
- Not worth it
Reason of review:
Bad quality
Anonymous
Pompano Beach, Florida
Rosegal - Online Order Review from Pompano Beach, Florida
Hi, Worst online company from china. The communication sucks. I ordered three items and only recieved one. Each time I would email asking for my remainder they would tell me to wait a few days. It took about two months and still no items. Finally, they said they would give a refund but they would refund only 50 percent of my money. Why? I didn't get the items. Dealing with folks overseas can be a bit has its challenges but this is the worst by far
Reason of review:
Poor customer service
Anonymous
Houston, Texas
Rosegal - Clothing Review from Houston, Texas
Late delivery and very bad material. Pictures are total different from out side.
So bad.
Please don't buy from this website. Scam!!!
Reason of review:
Bad quality
1 comment
Anonymous
Fairborn, Ohio
Rosegal - Skirt Review from Fairborn, Ohio
I paid more extra money for faster shipping on a skirt that I want to wear to a wedding should of got it days before wedding which was weeks ago and still have not received it to this day, don't know quality yet, because I still don't have it 5 weeks later
Reason of review:
Order processing issue
1 comment
Anonymous
Tampa, Florida
Online Order Review
I paid for rush shipping have never received my item.. plus the phone number is only an answering machine that the voice mial is full.. this is is scam.. stole my money and then 3rd party tried to access my card Again causing my Card to cancel due to suapition of fraud.. thanks for nothing theives.
Reason of review:
Problem with delivery
Anonymous
Las Vegas, Nevada
Rosegal, never received item!
I never got my package and they deleted my history so I have no way to show what I ordered. At least, hopefully PayPal will refund. Pretty bummed since it's summer now and I really needed that suit. Looked it up and plenty of others are having the same issue. That is too many for one company. DO NOT ORDER from them!! !! !! !! !! !! !! !!!!!!!!! ! !!! ! !! !! !!! !!! ! !! ! !! !! !! !! !! !!!!!!!!! ! !!! ! !! !! !!! !!! ! !! ! !! !! !! !! !! !!!!!!!!! ! !!! ! !! !! !!! !!! ! !!
Reason of review:
Problem with delivery
Anonymous
Raleigh, North Carolina
Rosegal - Dress Review from Raleigh, North Carolina
Buyer beware. These dresses are not what they're advertised as. And they aren't even "dresses" they are shirts. Cheap polyester shirts that fall apart after 1 spin in the washing machine. They loo nothing like the picture on the website, and it arrived 6 weeks after I ordered it. I was so disappointed when I unwrapped the tightly wrapped chemical smelling vaccine shrinked bags they came in. The dresses are so cheap. Do not bother
Reason of review:
Not as described/ advertised
Anonymous
Elk Grove, California
Rosegal - Dress Review from Elk Grove, California
I ordered 3 items. I got an email that 2 of them had been shipped out on 4-5-15 then 4 days later my last item was shipped out. I was able to track until the items were sent to the USA. I just received the item that was shipped out 2nd "1 month later" and still waiting on the first one that has two things in the package. I tried emailing the company and still on response. Oh and by the way the one dress I got was nothing like it looked online and it's a good thing I am small because the sizes run VERY small and the quality is terrible. Even though it's a good deal it's not worth your time
Reason of review:
Not as described/ advertised
Anonymous
Bayonne, New Jersey
Rosegal - Refund Policy Review from Bayonne, New Jersey
Several items missing from order and others didn't fit but can't return. They have not refunded my money despite admitting they do not stock the items I ordered from photos on their own website. Hmmm certainly appears a scam to life people to purchase items then not send them but gee they DID charge your credit card. But they don't refund to the card. I do not believe this is accidental. They shoukd be barred from doing business in u.s.
Reason of review:
Problems with payment
Anonymous
Philadelphia, Pennsylvania
Halloween Costume Review
TERRIBLE!! Nothing like pictures .. Felt like I was putting on a cheap Halloween costume ... All of it
Reason of review:
Not as described/ advertised
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My purchase total came to about $48 and I had purchased the fastest shipping. The next day they email me saying due to the area I live it is going to cost an extra $30 because apparently I live in a remote are or I would have to change it to the slowest shipping method they had.
Instead I asked for my money back and they replied saying they had sent the first email to the wrong person and it had nothing to do with me. Right then and there I knew I had made a mistake buying from this company. Next I check my credit card statement and they were suppose to charge me about $48 but instead charged be $61 or so. When I emailed them saying they charged me too much they asked for proof.
So I took a screen shot of my credit card statement with their purchase shown on the very top, after I pressed send it said thank for the message but when I refresh the page it never went through. So far I have not heard back from them.