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1.5 Based on 483 reviews
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  • Customers like
    • Ability to trick me with pictures 13
    • Ability to trick me into buying junk with nice photos 13
    • That i will never have to order from them again 9
  • Customers don't like
    • Customer service 25
    • Poor customer service 14
    • Useless customer service 13

I bought 7 items from this store. I wear an xl, I am a man! I received the shipment in two weeks, and all items are way to small. I would need to order 3xl to have them fit. Most of there items don't come in that size. The store will only give me store credit. So I am out the money! This is terrible business, I suggest you never order items from this place, you get what you pay for, trash! Never never never buy from Rosegal! I may just as well... Read more

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I AM SO PISSED - I BOUGHT $100.00 WORTH OF CLOTHES FOR OUR CRUISE AND I FINALLY RECEIVED THEM - OMG - WHAT A BUNCH OF ***. THE CLOTHES ARE AS THIN AS TISSUE PAPER AND THE SIZES ARE SO FAR OFF. A SIZE LARGE MIGHT FIT A SMALL BUT YOU BETTER NOT HAVE ***. I ABSOLUTELY HAVE NOTHING POSITIVE TO SAY ABOUT THIS COMPANY. AND THE RETURN IS NON EXISTENT. YOU PAY HALF THE PRICE YOU PAID ON THIS *** TO RETURN IT AND I LEARNED YOU MOST LIKELY WON'T GET YOUR... Read more

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They do not respond to emails or phone calls. Worst customer service ever!!!!

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This is the worst company i have ever dealt with!!!!!

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  • From mobile
  • Sep 23
  • #924293

I would like to know where is my order is. sousadeangelo42@gmail.com

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My title summarizes. I ordered over 10 items. Haven't worn a single item! Everything from the moment I placed the order to receiving the order was bad. Items ordered online actually not available with no indication online. Order broken into tiny tiny orders shipped over the course of months. Each time I opened the super poorly packaged envelope I was soo disappointed by the look, feel, of the things. Just felt soo poorly made. Colors not... Read more

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I received my merchandise yesterday and all the sizes I purchase were no where near the size they would normally be and after reading their website it appears they are not willing to give a refund. This is definitely a case of false advertisement. I am so upset and feel swindled. I should not have made a large order and only tried ordering one to see if they were legitimate. I want my money back and they can throw their sub-par merchandise in... Read more

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  • From mobile
  • Sep 22
  • #923832

Anyone on here with good reviews has to be a post from the company! Worst quality,sizing is a joke an you prob wont recieve half your order any ways!! I can not believe this company is still on going! It is nothing more than a scam....what a joke this company is !!!! Plz do not order from them!!!

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  • From mobile
  • Sep 22
  • #923813

The pure color lace hollow out blouse that I order was three sizes to small. My right size that I wear ( XXL)was indicated on the collar,but it hadto be a med or small. I called the support center to speak to someone, I was told was no taking calls right now. Very pissed and dissatified. Ondree Mcmillan order no.ZP1609061634004992Pure

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I received my order today. The sizes i ordered are nt at all the sizes normally are. No way will they fit me. Also i recieved 2 of the same on one of the blouses. I trie to call them and got a recording that they were not available, please xall again. Clunk! I read their conditions for returns and it states they are not responsible for incorrect sizes! I have never heard of any company not letting you return items that don't fit! Their sizing... Read more

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