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I have tried to get information on returning an item that was sent to me by mistake. I have called 8 times. Each time I am disconnected. (called all numbers on web site.) I have tried sending a help ticket but there seems to be a problem with my order number. I copied...
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1.9
I didn't like
  • Not being able to discuss this matter
  • Not being able to resolve this matter
#1102491
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Rosegal - Me an estafado
Rosegal - Me an estafado
Rosegal - Me an estafado
Rosegal - Me an estafado
hice dos pedidos hace mas de mes i medios se loan cobrado y no me an llegado ninguno de los dos , quiero mis pedidos que e pagado , esto es una berguenza que engañen a si alas personas , y encima les cobrean antes de tener el pedidos en casa les cobran por a de lantado...
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1.0
I didn't like
  • No me gusto nada
#1100248
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Hello everyone my name is james moore the manager for the rosegal company our website is a legitimate company we protect our customers all the way Rosegal is an online fashion store that distributes clothing and apparel for women. The store is privately-owned and its...
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Anonymous
RochelleTx

What real business has a gmail? Shouldn't it be @rosegal.com? Another red flag to consider BEFORE I will order from here.

Anonymous
Anonymous

James Moore doesn't exist! The numbers and the email address this given here is bogus! If he calls you saying that you won something it's a scam!!!!

#1098549
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Rosegal - African skirt.

Rosegal
#1102436
2.7
Details
I would like to change my skirt for a larger one because the one i received doesn't fit me at all.i will be very happy if someone can helps me with that or contact me at 7864451459.thanks again.lt will make my day.
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Advertised vs Delivered
Customer service
Delivery Service
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Rosegal provide no way to contact after order is delivered

Rosegal
#1101295
1.5
Details
I've triggered three different phone numbers and none of them work.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Product or Service Quality
Staff
Value for money
Warranty
Website

Rosegal - No contact available after order is delivered

Rosegal
#1101286
No answer on phone lines. I ordered a top and it is a very dirty looking pink. Also it puckered under the arms and I'm not heavy.
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Rosegal - Wrong size African skirt

Rosegal
#1100768
3.2
Details
I receive my order on the 14 of spetember,but it doesn't fit me at all& i'll like a different one please.my order number is zp1708221207568154.it will be a pleasure if someone can help me for more info. Call me at 7864451459.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
A blouse I ordered, that looked beautiful in the picture, was so poorly made I wouldn't even wear it to clean the house, let alone out in public. A bathing suit cover-up was so big I could wrap it around me three times. Some things run small while others, in the same...
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#1098115
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hice un pedido hace 3 semanas y media y no me allegado, necesito alguien que hable en español , alguien que me llame o me escriba ami correo en español . hice un pedido de ciento y pico de euros se lo amcobrado y no e recibido la ropa que pedi , quiero saber que le...
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I didn't like
  • No megusto no me entregan msi dos pedidos
#1097583
Reply to reviews
I have been complaining for months, ordered blouses and dress. Blouses NEVER came dress was so small a child could wear it. Your company informed me there would be a refund last month, then said to be patient, there would be a refund on this month's statement. This has...
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Anonymous
shane cooper

rosegal, like most other facebook retail outlets, dropships your purchases via dhgate/fasttech/alliexpress. they dont actually handle your product, they just put a 400% profit...

#1094448
Reply to reviews
Hello? My name is james moore i am the manager for the pissed department we were have a little problem with the customers service we are sorry for any miss inconvenient our company is a legitimate company some of our numbers was down but everything is good to go and...
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Anonymous
Anonymous

James Moore doesn't exist! He is not the manager of Rosegal. They phone numbers and website that he gives is bogus! If he calls you saying that you've won something, it's a s...

Anonymous
del

@ Rosegal Customer Service ManagerVery unprofessional response to dissatisfied customers and also not convincing at all.Quote: "some of our numbers were down...???, etc." I a...

#1093373
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NEVER RECEIVED MY MERCHANDISE NOR A REFUND.We recently received your message on rosegal. Customer satisfaction is always our top priority: we are always extremely happy to provide the very best support to customers. Please note your unique ticket ID: AT17042601115. Our...
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I didn't like
  • Not getting what i paid for
#1091364
Reply to reviews
Want to know when should i recieve my package
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user82443548
user82443548

Would like to know when my order will be here. My order was ordered and paid for the 1st and 2nd of August they told me 8 to 10 days it has been longer than that and I would l...

#1086025
Reply to reviews
The first time I saw their low prices, I thought by myself that they can't be serious - bad quality or else. But since I am adventurous, I decided to give them a try anyways - and the results were really unexpected. Ordering was an easy process (just a few clicks),...
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4.5
I liked
  • Discounts
  • Whole customer service
#1084905
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