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1.5 Based on 462 reviews
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  • Customers like
    • Ability to trick me with pictures 13
    • Ability to trick me into buying junk with nice photos 13
    • That i will never have to order from them again 9
  • Customers don't like
    • Customer service 25
    • Poor customer service 14
    • Useless customer service 13
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Very nice and helpful customer service! I am very satisfied with Rosegal! I ordered a dress (Asymmetric Maxi Dress For Women) and unfortunately the size was too small for me. I wrote to the customer service about this and got back the money within 48 hours. Because I live in Hungary, I did not have to send back the item, could keep it and got back the money. Customer service team responded my ticket offered me 3 possible solutions and resolved... Read more

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  • From mobile
  • 1 day ago
  • #908873

I did not get my package Order number, Zp1607311152428627

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  • From mobile
  • Aug 26
  • #907557

I ordered the crochet nermaid 2 weeks ago on their face book page and i still haven't received it. They said it would take 3 days. I text them and they said they can't find my order but they took the money out of bank account the same day. I just message them again today.

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  • From mobile
  • Aug 19
  • #903942

I placed an order on 8-7-16 my credit card was changed on 8-12-16. I received an acknowledgement of the order but nothing else. I tried calling no luck, I've called my credit card company. I will never order from them again!

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  • From mobile
  • Aug 16
  • #901922

Im waiting for two items its been 3 weeks call noone picking up keep saying yiy have called magic jack what the ***.

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Your customer service is not good Read more

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  • From mobile
  • Aug 16
  • #901338

I need to send back an item the top is to small I don't have the address to return Already emailed more than twice and nobody reaponde

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  • From mobile
  • Aug 10
  • #898184

I BOUGHT TOO WATCHS FROM U AND THEY DON'T WORK AND I NEED TO KNOW WHERE TO SEND THEM BACK. TO SO I CAN GET MY MONEY BACK I HAVE BEEN TRYING TO CALL Y"LL AND CAN NOT GET U ON THE PHONE I NEED SO ONE TO PLEASE CALL OR SEND ME A LETTER WITH THE RETURN ADRESS ON IT OR I WILL SEW YOUR COMPANY ASAP

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  • From mobile
  • Aug 10
  • #898116

I ordered 4 items. Only 1 came at the promised time. Anotherr item arrived 2 months later. I never received the other 2 things i ordered amd its been 8 months! They habe been non-responsive to my emails. When i tried to leave a review that i hadnt received my stuff they put up a "sorry, network has logged out" BS.

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  • From mobile
  • Aug 09
  • #897455

My name is lynnette i purchased one of your newest wig and still havent recieved my order yet. That was last week.

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